CRM, Loyalty and B2B Customers
Manage everything from walk-in guest data to contracted B2B accounts in one console. Make loyalty measurable; replace gut feel "let's grab a coffee" with data-driven campaigns.
What it does
Order history, loyalty points and personal preferences live together. When the guest's birthday lands, the system sends the email; on the 5th order, the dessert drops free; B2B accounts get a consolidated invoice at month-end — and you don't have to do anything.
Highlighted capabilities
Customer profile
Demographics, contact, order history, spend analysis — GDPR-compliant handling.
Loyalty program
Earn / burn rules, tiers, birthday rewards — set it up, the system runs it.
B2B customers
Company accounts, contract pricing, open accounts and consolidated billing — office lunches all on one invoice.
Segmentation
Behaviour and preference segments — the right group gets the right campaign.
Communications
Email and SMS (Twilio/Nexmo); campaigns auto-trigger.
Consent & privacy
Marketing consent, GDPR requests (access, delete, port) — when the guest says "delete me", the system does.
Frequently asked
Does SterkChef include a loyalty programme?
Yes. Points, tiers and rewards are configured per tenant and applied at the POS or QR-order checkout.
Is CRM GDPR-compliant?
Yes. Each guest record stores explicit consent flags and retention windows; data export and erasure requests are handled from the backoffice.